Quick Updates
Salam and hello all. Sorry for lack of updates recently. I extremely busy with my projects, assignments and tests that currently on schedule until the end of March. Quite stress because till now, TM yet install the phone connection into my apartment and the problem behind this is just because the phone cable has been stolen by some stupid-brained people. But, I think that is not a problem since I know the TM contractor has replaced the cable with the new one last 2 week. And now, I don’t have any idea why it takes too long of time to reconnect the connection back into the apartment.
My friend has asked for information about this matter from the TM Point where I have registered my application and they have provided me with a phone number of TM contractor that take charge of this case. I’ve called him, but he refused to answer the phone. My second attempt to call him has ended up with fail. Disappointed with his way of entertain his customer, I then tried to sms him but still ended up with the same output. No reply from him. Hey, do I’m contacting someone that doesn’t exist?
I’ve sent my complaint to TM via the website about this matter last Sunday and yet received any reply from them till now. Dear TM, do your customer service really do their work? I don’t know who should I blame for this problem since I’ve done my part for the payment and everything. But, I still don’t get what should I get. If you think I need to wait and keep waiting, I’ve already waited for about more than 3 weeks without any information and valid reasons from them why the connection can’t be made. Do you think what should I do?
Right now, I really disappointed with both TM and TM contractor itself. !@#$%^&* 
! Both of them are unreliable! Sorry if you think my words are too harsh, but I can accept this problem if they are giving me some clear explanation why this could happened and so on. But, the real is otherwise.
So, you think what should I do? Cancel off my application and claim back my deposit money of RM135 from them?
My problem with my university wifi connection last time has settled after I sent them a complaint. Hehe, happy for that matter but unhappy with what I have written just now. I don’t know when I can get the Streamyx connection to my apartment. Haih… 
Probably related posts:
- Quick Updates
- Telekom Malaysia (TM), Customer Service and Streamyx: My Experience
- Nationwide Streamyx Service Interruption
- Quick Updates
- Quick Updates
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- Apr 24, 2009: Telekom Malaysia (TM), Customer Service and Streamyx: My Experience | IzzatRuslan.com v4
speen internet teramatlah kaput sekarang
benci aku. hehe
KNizams last blog post..Turkish Airlines Plane Crashes at Schiphol, Amsterdam Airport
boo TM!!
dah sminggu aku trseksa ngan streamyx.nasib baik skang dah ok…
spatts last blog post..Hukum Karma
skang ni pon internet tengah slow…ko pegi jer maki service desk TM…soh diorang antar kontraktor lain jer…
|1f34|-|1r3s last blog post..Understanding risks for small business loans and financing
@Knizam, ade dengar gak pasal berita tu..kabel putus lagi ke?huhu..
@spatt, bukan “boo” lagi dah.. “boom” terus…
@|1f34|-|1r3, itu la…nanti la ak pergi..sejak 2 menjak ni bz je memanjang..lepas ni mau pergi serang itu TM Point Serdang..keh2..
Still didn’t get any reply from the complaint that I sent to TM Customer Service via the website last week.. Maybe they didn’t even read what people speak to them..w.t.heck!?
ape kate kau angkat Wimax.. tak lame lg cnfirm power.. hehe
Richies last blog post..Nick Vujicic: I Want To Live To The Fullest
Go FCUK TM up! hahahahha.
No curse, no react! Hold on that particular basis.
Malaysia Boleh!!
@Richie, i’m considering it now. It seems my house location is in their coverage. will contact their dealer for the details info. anyway, thanks for suggesting this. hehe
@mrGUEST, boo TM! Dah fed up dah..lembab buat kerja..makan gaji buta je!
One week after sending the complaint email through their website but still didn’t get any replied. Hence, I conclude their customer service don’t work as they should and TM just wasting their money paying all their unreliable people in customer service every month!Boo..TM!
mu gi kompleng ikot emel memang doh.
gi jabak dia nung.
wat kuca skett.
xdapat2 lg streamyx? aku rasa susah sket kalau pasal stolen cable ni.. xder wifi area ko duduk tu.. curi2 la wifi hehe
Joes last blog post..Teknik Mudah SEO (Search Engine Optimisation)
the 1st thing their customer service will ask: dah bayar bill ke belum……….? habis korang punya sistem yg canggih sangat x leh nak trace ke customer dah bayar ke belum……hantar le korang punya customer servis pegi training…..kalau x leh wat customer service, elok buat toilet service he he he…..btw, I never expect to get any reply from this so called ‘customer first’ organization…..sikc man, very sick….muahhhaaa
etomyams last blog post..Approaching Gen Y
@mrGUEST, dah..dah pergi dah minggu lepas..dah hentam dah dorang..tunggu entri khas pasal TM nanti..
@Joe, macam mana nak ada wifi kalo aku ni orang pertama yang mohon streamyx kat area apartment aku tu? hohoho..mungkin ramai pakai wireless broadband kot kat sini..
@etomyam, the reason why I sent my complaint through website is just because they had replied me before..jadi, ingatkan kali ni dorang balas la..sekali..pergh..dah dekat 3 minggu xder balas langsung..
Just wait my “special” entry about this what so called TM company..hehe