15Mbps Streamyx? Or Is It Streamyx is Improving?

Salam and hello all. We have already heard about the plan of High-Speed Broadband (HSBB) project that will be carried out soon which able broadband users in Malaysia to enjoy high speed broadband from 10Mbps and up to 1Gbps. Well, I’m not going to write any elaboration, comments, expectations and hopes regarding this next generation of broadband in Malaysia, but what I’m going to share with you is the screenshot below.

This is the screenshot of Streamyx 1Mbps Home Wireless Broadband package broadband speed test by SpeedTest.net and the test was done by my cousin today (13th November 2009) around 1.00 am. Do you see the download speed? What do you have across your mind now? Haha, I have no idea how this could be happened. By the way, you don’t have to worry because it happened only once. Haha! Several tests after above test have shown normal broadband speed around 1.4Mbps download and 0.48Mbps upload.

Even it happened only once, SpeedTest.net has calculated that, to download a movie of 800mb, it would take only 8 minutes of time. Great! I just wish we have that speed really soon and with affordable price. Even some rumors have said, the monthly subscription for 10Mbps broadband connection will cost you around RM500/monthly, I hope these rumors are wrong.

So, what would you say? Do write your views regarding this HSBB using the comment box below.

Well, until next entry. Bye!

Nationwide Streamyx Service Interruption

Salam and hello all. It was about 2 weeks there is no update, no new entry from this blog and the traffic to this blog has gone down drastically but still not so bad. Well, no blog update no traffic. Agree with me? Anyway, the reason behind this is because I’ve to concentrate on my final exam week which has ended yesterday. And the last paper for yesterday was Principles of Management, which for me quite tough with a lot of information, terms, principles, concepts and definitions you need to understand and remember. Compare to another paper that I have taken during this special semester, Economic Engineering, I love it even though it wasn’t so easy, but since it plays a lot with number and less stuff to remember, I don’t have problems with it. Now I wonder how those students who take Business Management remember all those facts, concepts and principles. Seriously, I suck at remembering things. Ok, lets all that be a memory. Hoho. Life must go on. I’m just hoping that everything will be okay when the result come out soon.

Ok, let’s go back to what this entry is all about. Do you know about this Nationwide Streamyx Service Interruption? I have been informed by ubey via Twitter last week about this matter and wonder why TM only announced it via their Streamyx website, rather than put it in newspapers, etc. Can you imagine, how many Streamyx users will go check Streamyx website for Streamyx service status? I think TM should be more alert on this matter, not all their customers will go check their website for service status, they should use more effective way to inform about this kind of news. Via newspapers perhaps? Email? If TM can generate million of profit per year, they should put some budget on this kind of thing. Anyway, for those who is yet read about it, here I quoted the original news from Streamyx website.

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Telekom Malaysia (TM), Customer Service and Streamyx: My Experience

Salam and hello all. As I have mentioned in my previous entry, I will share with you, my story about Telekom Malaysia and Streamyx. This entry is not supposed to be a condemning or a kind of insulting entry, but this entry is more about to share with others and with hope, this incident won’t be repeated again. So, take it positively.

Okay, if you dig into my entries in last 2 months which here and here, you might know what was the problem that I’m facing. Whatever it is, if you don’t know what was happening last time. Here, I’ll story to you one more time, briefly with time chronology. I hope you’ll be clear about what I’m going to tell you next. This entry might be long, so take your time.

[2 Feb 2009] – I’ve registered my application at TM Point together with deposit payment.
[12 Feb 2009] – I got a call from Streamyx’s agent asking me about my Streamyx’s login ID. I said the phone still not yet installed. Then, he said he’ll make sure the connection will be installed as soon as possible.
[12 Feb 2009] – I saw several vehicles of TM Maintenance Contractor doing some cable replacement at my apartment. Their job done on the next day, 13 Feb 2009.
[19 Feb 2009] – My housemate asked for the reason from TM Point why the connection can’t be made after 1 week of cable replacement. The TM staff provided him with TM Contractor’s phone number that in charge with the installation process.
[20 Feb 2009] – I tried to call the TM Contractor using the phone number provided, but he refused to answer my call and several attempts after have ended with failure.
[22 Feb 2009] – I sent 2 support emails to TM Customer Service and Support via their official website with hope they can reply to me back. My previous case about my internet bill has replied by them when I sent them this support email.
[4 March 2009] – I went to TM Point again to ask them for the reason why the connection can’t be made after 1 month of registration date without valid reason. They said I’m not answering the phone call from their technician. Okay, my phone is switched on 24/7. Due to that, they have made another appointment on 5 March 2009 for the installation process.
[5 March 2009] – I have waited for the whole day, the TM Contractor didn’t show up!
[6 March 2009] - I went to TM Point again for an explanation about what has happened yesterday. They said they don’t know why the contractor didn’t show up and the contractor even didn’t call me for any cancellation of the appointment. The TM staff promised to let me know my application status by next week.
[11 March 2009] – I got a call from TM Point. They told me that the connection can’t be made because the cable has been stolen. What the heck? The new replaced cable has been stolen after 3 weeks of replacement? Ridiculous!

That was the last call from TM Point and I didn’t get any calls after that regarding my application until I received an email from one of this blog readers. There’s more inside, so continue your reading.

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Quick Updates

Salam and hello all. This is just a simple entry as a quick updates. Well, my one-week-limited holiday is going to end soon and I’m going back to Kuala Lumpur tonight. By the way, what most important is my final exam result for Semester 2 2008/2009 already came out and fellow Uniten students may check your result at your online info page now. My result so far is so-so since I have one more subject which currently has imcomplete grade. I need to consult with my lecturer for the grade to be finalized. I still don’t know the reasons behind this, but I hope I’ll get the answer soon as the special semester starts this Monday.

That’s all for now. I’ll update more soon and wait for my dedicated entry for Telekom Malaysia a.k.a TM and about Streamyx. I’ll share a story with you. Hehehe, so stay tuned ya! If you blur about what I’m talking about, you may dig into my previous posts before, and you might know about what I’m facing with TM and Streamyx.

p/s: Owh, by the way thanks to all who wished me during my exam period last time. Thanks.

Salam Maulidur Rasul

Salam and hello everyone. Today is holiday again but for me holiday means nothing right now. I’ve to finish up my 3 assignments and 2 projects within 2 weeks and next 2 weeks will be my final exam week. It is also means next week should be my study week but I still have a lot of things to be finished up. Haiyah.. Life as a university student is really tough. Last time, when I was in secondary school, my teachers said, university’s life is enjoyable. And from what I have experienced now, it is not like it. This is the time where you’ve and need to know how to schedule your time effectively. Without good time management, you’ll be in trouble. Believe me. Ok, stop about academic stuff, let’s move on.

This simple post is just to greet every readers of this blog, happy holiday and to let you know that I’m still alive (I mean this blog actually). Really sad to see this blog not updated about more than a week. Aha, and for those who have asked me about my Streamyx (read: Snailmyx) internet connection, here is the answer. TM yet install even a phone connection to my apartment so, that’s means no internet connection. This also means, it was already more than a month from the date I’ve applied for this service. I’ll story you in details in the next or maybe next after next entry about this problem because actually there’s damn “funny” story I would like to share with you about this telecommunication company called TM or Telekom Malaysia. So, wait for that entry.

Till next time, bye!

p/s: Online from OldTown White Coffee, South City Plaza. TM, you owe me the bill.
p/p/s: Another reason I write this entry is because there’s yet any entry for this month (Mac)..LOL, which means this is the first entry.
p/p/p/s: My malay blog already not updated about months..haha. Who want to share Malay’s articles with me to be posted there? Email me (i(at)izzatruslan.com) if you’ve any, okay?